Beyond the Buzz: A Practical Framework for Evaluating Gen AI Vendors and LLMs

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The AI landscape is flooded with bold claims: “99% accuracy,” “fully autonomous,” “game-changing AI.” However, when it’s time for real-world deployment, many solutions crumble under pressure. Enterprises must go beyond the buzz to identify AI vendors who deliver tangible results.

This whitepaper provides a structured, no-nonsense framework to evaluate AI vendors, expose misleading claims, and ensure AI investments drive measurable business impact.

 

What You’ll Gain from This Whitepaper:

  • AI BS Detector: Decode vendor claims and identify meaningless buzzwords vs. actual AI capabilities.
  • AI Litmus Test: Running a Pilot That Works: Learn how to stress-test AI solutions under real-world conditions.
  • The AI Iceberg: What You See vs. What You Get: Expose hidden risks like data drift, security flaws, and integration failures.
  • Cost vs. Value: The Real AI ROI Equation: Understand how to measure AI’s impact beyond licensing fees, tracking efficiency, automation, and business transformation.
  • Human-in-the-Loop: Why AI Needs Expert Oversight: Discover why AI is not truly autonomous and how support teams drive its success.
  • Beyond the Framework: Keeping Up with the AI Race: Learn how to future-proof AI investments while avoiding vendor lock-in.
  • AI Vendor Bingo Card: Spot red flags in vendor pitches and demand proof before committing.

 

Stop falling for AI buzzwords. Start making informed decisions. Download the whitepaper now and unlock the truth behind AI vendor claims.

Enterprises are racing to adopt AI, but success isn’t just about implementing a tool - it is about quick ROI, scalability, risk management, and long-term impact. This whitepaper by Photon equips you with a vendor evaluation checklist, pilot testing methodologies, and insider strategies to choose AI that actually works. Download the whitepaper now to start making informed decisions and unlock the truth behind AI vendor claims.

Meet the authors

Deepak Sharma

Author: Deepak Sharma

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Chief Client Strategy Officer

Deepak Sharma is a vanguard of Customer Success (CS) across diverse industries and geographies. As a key member of the leadership team, he is instrumental in defining and executing the Gen AI strategy for Photon. This includes the development and implementation of PAVE (Photon AI Value Engine) ecosystem, which drives AI adoption internally and facilitates AI commercialization for clients, creating exponential mutual value, placing us at the forefront of the AI transformations.

Jonathan Zwang

Co-author: Jonathan Zwang

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Vice President – Client Strategy and Innovation

Jonathan Zwang is part of the Strategy Consulting Group at Photon, leading the AI and GenAI strategy. He focuses on optimizing business, IT, and customer value by leveraging advanced technologies. Jonathan blends digital enablement, data, and processes to drive seamless interactions and deliver significant impact for clients.

John Negrau

Co-author: John Negrau

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Vice President – Client Strategy and Innovation

John Negrau is part of the Strategy Consulting Group at Photon, leading the Consumer Vertical (B2C, D2C, Retail, CPG). He blends and balances digital enablement, AI strategy, technology, data, and processes that drive frictionless relationships between our customers and the customers they serve.

Shivani Gupta

Co-author: Shivani Gupta

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Vice President – Data and AI

Shivani Gupta leads Photon's data, analytics, and AI practice, driving innovation and empowering clients to achieve transformative results through data-driven solutions. She develops and executes data strategy, builds high-performing engineering teams, and champions the adoption of cutting-edge technologies like Generative AI.

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"AI isn’t a separate initiative—it is digital today. The enterprises that win won’t be those treating AI as an add-on, but those who seamlessly integrate it into their digital fabric—scaling it with speed, agility, and purpose. At Photon, we don’t distinguish between AI and digital transformation because they are one and the same. By uniting AI, digital, and cloud, we help enterprises move beyond hype and into execution—faster, smarter, and without disruption."

Mukund Balasubramanian

Co-founder & CTO, Photon

Mukund Balasubramanian