Today’s expectations for an end-to-end digital dining experience—whether it’s making reservations, rewarding guest loyalty, tracking locale differences, using touchscreen tablets, or ordering through a chatbot—has recast restaurants as fully digital operations.
In the digital age, it is critical that quick service and fast casual restaurants advance along with the changes in technologies. Leveraging new behavior norms created by digital devices or platforms is key to staying relevant and providing expected services.
At Photon, we strongly believe that restaurants need to evolve as digitally transformed enterprises and adopt the latest digital technologies at the core of restaurant services in order to make an impact in enhancing brand loyalty.
Digital trends revolutionizing the restaurant industry
Photon leverages the power of bleeding-edge digital technologies such as artificial intelligence, mobile and cloud-first, APIs and micro-services, augmented realities, and machine learning intertwined with data to transform how restaurants operate to deliver great guest experiences.
Creating restaurants of the future
We are heading towards a future where restaurants need to take inspiration from the latest digital innovations and adopt digital at the core of their business processes in order to deliver an exceptional guest experience. Our restaurants of the future guide explores the current and future restaurant technology trends that are disrupting the restaurant industry and discusses the core digital technologies that are needed to deliver best-in-class restaurant experiences to gain a winning edge.