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January 2023
Get a monthly look atdigital stories and trends
#RethinkingLoyalty
Unlock the power of purpose-driven loyalty
A purpose-designed loyalty program
Estée Lauder Companies launches AI beauty app for visually impaired
ELC’s Voice-enabled Makeup Assistant (VMA) application is a first-of-its-kind, AI-powered mobile app to help visually impaired users more quickly and confidently apply makeup.
CVS Health launches Virtual Primary Care, including mental health support
CVS Health is debuting a new virtual care offering that will provide primary care, 24/7 on-demand care and scheduled mental health services.
H&M provides metaverse experience on major gaming platform
H&M is launching the ‘H&M Loooptopia Experience,’ an immersive 3D metaverse environment featuring a city square, and play sessions in several alternate Roblox worlds.
Retail
Rethinking the future of retail with new digital experiences
Deliver engaging shopping experiences to digital-savvy customers
Jack in the Box applies artificial intelligence to site selection
The brand utilizes artificial intelligence (AI) technology to optimize market expansion and analyze where to place new stores in existing markets.
H&M provides metaverse experience on major gaming platform
H&M is launching the ‘H&M Loooptopia Experience,’ an immersive 3D metaverse environment featuring a city square, and play sessions in several alternate Roblox worlds.
Under Armour to test shoe fitting technology
The brand is testing self-service foot scanners that use AI to measure shoppers’ feet and provide shoe recommendations.
FinServ
Building future-ready banks & reinventing FinServ with digital CX
Unlock new digital capabilities for FinServ and banking
Westpac brings AI to business lending decisions
Westpac's new capabilities include a digital application process that enables faster decisions for borrowers and an expanded cash flow offering.
BNY Mellon integrates Real-Time Payments into NetXInvestor®
RTP enables real-time deposits and withdrawals, giving broker-dealers and investors instant, 24/7/365, on-demand access to irrevocable and secure funds.
Halifax boosts site accessibility with Recite Me toolbar
The Recite Me toolbar on the Halifax website allows customers to create a customizable experience to suit individual needs, and access services seamlessly.
Consumer Goods
Digitally transform your CPG business
Create new value for the consumer packaged goods industry
Estée Lauder Companies launches AI beauty app for visually impaired
ELC’s Voice-enabled Makeup Assistant (VMA) application is a first-of-its-kind, AI-powered mobile app to help visually impaired users more quickly and confidently apply makeup.
Nestlé Purina taps VR to optimize in-store shelf merchandising
Nestlé Purina’s new 3D tech solution allows users to interact in a common space across the globe, offering customers more personalized assortment options and seamless product displays.
New Oreo LTO taps into the ‘metaverse’
Oreo has created its own Metaverse, where cookie enthusiasts can participate in contests and can play cookie themed games.
Healthcare
Download our digital healthcare best practices guide
Transform healthcare with consumer-centric digital strategies
AmerisourceBergen launches tech to help docs dispense digital therapeutics
DTx Connect is a fully integrated ordering, dispensing and fulfillment platform that aims to facilitate patient access to physician-ordered digital therapeutics and diagnostics.
CVS Health launches Virtual Primary Care, including mental health support
CVS Health is debuting a new virtual care offering that will provide primary care, 24/7 on-demand care and scheduled mental health services.
Philips, Masimo expand remote patient monitoring partnership
Masimo W1 watch sends vital sign data to Philips' monitoring system, enabling post-discharge patient monitoring for clinicians.
People On The Move
Dr. Taha Kass-Hout
GE HealthCare hires Dr. Taha Kass-Hout as CTO.
Jason Gowans
Jason Gowans joins Levi Strauss & Co. as the company’s first Chief Digital Officer.
Rick Dreiling
Dollar Tree names former Dollar General Exec Rick Dreiling as the CEO.
Cedric Wilmotte
Michael Kors appoints Versace Executive Cedric Wilmotte as CEO.
Veeral Shah
Nestlé USA names Veeral Shah as its first Chief eCommerce & Digital Officer.
Job openings
Head of Cloud Governance, Asia Pacific - Digital Business Service
HSBC is looking for Head of Cloud Governance, Asia Pacific - Digital Business Service.
Director of Engineering - Order Fulfillment and Inventory Management
Staples is hiring Director of Engineering - Order Fulfillment and Inventory Management.
Director, Corporate Treasury Services
Johnson & Johnson is hiring Director, Corporate Treasury Services.
Director of Planning
Danone is looking for Director of Planning.
Vice President - Information Technology
Delta Material Services is hiring Vice President - Information Technology.
